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Please call 800.793.0786 to speak with someone from the SunShare Customer Care team.

SunShare will send you a garden activation alert via email about 1 – 2 months prior to your solar garden going live. This email will inform you when your solar garden will be active, and when you will start receiving the benefits of community solar.

SunShare will send you an assignment alert via email once you have been assigned to a to-be-built solar garden. While your solar garden is being built, SunShare will provide helpful information regarding your SunShare subscription, including important information about billing, how to set up automatic payments, and the expected date for when your garden will become live.

It takes SunShare about 9 – 12 months to acquire land, obtain zoning approvals, receive utility approvals, construct a solar garden and connect and activate the solar garden.

Detailed plan summary

Billing: Once your community solar garden is active, you'll receive two (2) bills every month ─
one from SunShare and one from Xcel Energy. The net difference of the two bills will always be
$0!
Eligibility: Your participation requires either Autopay Enrollment or a Credit Check. If you have
elected Credit Check, the check will be performed upon receipt of your signed documents. If you
have elected Autopay, you will be automatically enrolled in Autopay for your first SunShare bill
after you have been placed into a community solar garden.
Agreement Term: The length of your SunShare agreement is simply the length of the
agreement between SunShare and Xcel Energy to deliver solar energy onto the power grid.
This is also the length of time for which you are guaranteed to receive Bill Credits from Xcel
Energy on your utility bill.
SunShare Community Solar Rate and Bill Credit Rate: These two rates are the same, but
you will receive two separate bills. The SunShare Community Solar Rate is the rate you will pay
to SunShare for each kilowatt hour of electricity the community solar garden generates on your
behalf. The Bill Credit Rate is the rate you will receive on your Xcel Energy utility bill for each
kilowatt hour of electricity the community solar garden generates on your behalf. Typically, the
bill credit rate changes every year, and your community solar rate will be adjusted to match it.
Regardless of the Bill Credit rate, your total out-of-pocket net cost will always be $0!
Cancellation Options: You can cancel with 90 days’ prior written notice with no penalty.