Subscriber Billing

SunShare uses a third party to process payments. To log into your secure billing account and pay your bill, please visit billerpayments.com. From here, you can pay your bill using one of the following funding options:

Bank account
Credit or debit card

To log in, please make sure to have your Clearway/SunShare Account Number handy, and then follow these steps:

Under the “New Users – Get Started Here” header, click the “Enroll Now” button
Read through the Terms and Conditions and click “I Agree” if you wish to proceed
On the “Enroll for Partner” dropdown menu, select “Clearway SS”
Input your Clearway/SunShare Account Number and the first 5 digits of your zipcode
Click “Enroll”

You can also pay your bill without setting up an online account, either with a personal check or by completing and submitting the Automated Clearing House (ACH) Withdrawal form below (you will need your current SunShare bill for both of these options):

ACH – see form for instructions
Personal checks need to be accompanied by the bottom portion of your bill and can be made payable to

Clearway Energy Group LLC

P.O. Box 4387

Portland, OR 97208

If you have any other questions regarding billing, please contact our SunShare Customer Care team by phone at 800.793.0786, or email us at customercare@mysunshare.com.

Detailed plan summary

Billing: Once your community solar garden is active, you'll receive two (2) bills every month ─
one from SunShare and one from Xcel Energy. The net difference of the two bills will always be
$0!
Eligibility: Your participation requires either Autopay Enrollment or a Credit Check. If you have
elected Credit Check, the check will be performed upon receipt of your signed documents. If you
have elected Autopay, you will be automatically enrolled in Autopay for your first SunShare bill
after you have been placed into a community solar garden.
Agreement Term: The length of your SunShare agreement is simply the length of the
agreement between SunShare and Xcel Energy to deliver solar energy onto the power grid.
This is also the length of time for which you are guaranteed to receive Bill Credits from Xcel
Energy on your utility bill.
SunShare Community Solar Rate and Bill Credit Rate: These two rates are the same, but
you will receive two separate bills. The SunShare Community Solar Rate is the rate you will pay
to SunShare for each kilowatt hour of electricity the community solar garden generates on your
behalf. The Bill Credit Rate is the rate you will receive on your Xcel Energy utility bill for each
kilowatt hour of electricity the community solar garden generates on your behalf. Typically, the
bill credit rate changes every year, and your community solar rate will be adjusted to match it.
Regardless of the Bill Credit rate, your total out-of-pocket net cost will always be $0!
Cancellation Options: You can cancel with 90 days’ prior written notice with no penalty.