Customer Operations Project Coordinator
Full Time – Remote
OUR VISION
To be an unstoppable force, rethinking conventional forms of energy, reducing reliance on fossil fuels, being kinder to the environment, and helping anyone and everyone do the same.
OUR MISSION
To give everyone access to clean, renewable energy solutions – enabling consumers to make informed decisions about their energy usage, the environment, and how to better their lives.
COMPANY SUMMARY
SunShare started with a simple idea: to give anyone with an electricity bill access to solar energy. Ten years later, we’ve created something even bigger- a new way for utilities and consumers to move from centralized power generation to distributed energy, tap the power of the private sector, and tackle climate change in a cost-effective manner.
Founded in 2011, we are one of America’s largest and fastest-growing community solar companies. We believe making clean energy choices for businesses, institutions, residential and renters should be easy, and that anyone with an electric bill should have the option to purchase solar energy. We are a dynamic and highly driven company developing 1-5 MW community distributed solar projects at scale. With an office in Denver, we are committed to hiring and developing the best talent from around the world.
POSITION SUMMARY
Want to jumpstart a career in solar energy and help accelerate the clean energy transition? As Customer Operations Project Coordinator at SunShare, you’ll play a central role in ensuring smooth internal operations and successful execution of projects that drive the acquisition, onboarding, and management of community solar subscribers. You’ll collaborate with cross-functional teams to implement and improve complex organizational processes, track key milestones, and keep the Customer Operations team accountable for its deliverables. You’re detail oriented, tech-savvy, comfortable working with large data sets, and passionate about making the world a cleaner, brighter place!
DUTIES & RESPONSIBILITIES
- Create and maintain SOPs, process maps, and templates that standardize how the team manages subscriber onboarding and project execution.
- Audit existing tools and workflows to identify and consolidate redundant tools and procedures, reducing friction and keeping the team focused on high-value work.
- Support the design and continuous improvement of Customer Operations business processes, driving and measuring project timelines, costs, and outcomes in alignment with department goals.
- Maintain data integrity across SunShare’s systems through data entry, document management, and quality control.
- Lead schedule update meetings to ensure all project activities are accurately recorded; verify timing and sequencing of project schedules; and communicate changes and constraints to internal stakeholders in a timely manner.
- Provide input on project milestone narratives and priorities to support schedule risk mitigation and decision-making; prepare reports and dashboards that give stakeholders a clear, at-a-glance view of risks and opportunities.
- Coordinate with cross-functional teams on the scoping, evaluation, and rollout of new processes, including facilitating user adoption.
- Manage competing priorities effectively, meet deadlines, and communicate proactively with stakeholders at all levels.
DESIRED REQUIRMENTS AND EXPERIENCE:
- 2+ years of relevant professional experience managing data, schedules, and projects.
- Strong verbal and written communication and organizational skills.
- Proficiency in Microsoft Office, Adobe, Google Suite, and AI productivity tools.
- Experience with Salesforce and Smartsheet.
- Excellent problem-solving skills and a proactive approach to asking questions and seeking clarity.
- Ability to work independently and take ownership of goals with minimal direction.
- Genuine passion for building a career in renewable energy.
COMPENSATION & BENEFITS
- Annual salary range of $70,000 to $90,000 depending on experience.
- Health insurance with up to 100% of premiums covered by the company.
- Company-sponsored short- and long-term disability coverage.
- Company-sponsored life insurance coverage.
- Eligibility to participate in a company-matched 401(k) plan.
- Eligibility to participate in SunShare’s stock option plan.
- Paid time off.
- Paid Holidays.
- Office closed Christmas Day through New Year’s Day
inclusive environment for all employees.
Culture
What We Offer
SunShare offers industry competitive packages and benefits. We are a truly diverse team of passionate, clean energy aficionados with a vibrant culture.

We’re Friendly!
No, really. It’s one of our company values! We strive to be our friendliest selves to our teams, customers, and community. We also embrace and actively nurture diversity.

Great Location
We spend a lot of time together so it’s important to have a nice environment. Our Denver offices are professionally designed and are right in the heart of the city. We also offer virtual-office flexibility as needed.

We Love Animals
We care about the Earth and all creatures in it, but we ESPECIALLY like dogs! Our dogs are part of the SunShare team and report to our CKO (Chief K-9 Officer).

We’re Fun
Balance and camaraderie with colleagues is important. We are hard-working and results-driven professionals, but we like to celebrate our wins, cut-loose together, and have a laugh.